Shipping Policy

Welcome to store.viniias.com! We are committed to providing you with the best shipping experience possible. Please review our shipping policy below to understand how we handle your orders.

1. Order Processing

• Order Confirmation: Once you place an order, you will receive an email confirmation. Please ensure all details are correct. If any changes are needed, contact us immediately.
• Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. Shipping Rates & Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates:
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days

Please note that these are estimated delivery times and may vary depending on your location and external factors.

3. Shipping Carriers

We partner with major carriers to ensure your items arrive safely and on time. Our primary carriers include:

• UPS
• FedEx
• DHL
• USPS

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.

5. Shipping Restrictions

• We currently ship to all 50 U.S. states, U.S. territories, and international destinations.
• Some items may have shipping restrictions due to size, weight, or destination.

6. Customs, Duties, and Taxes

For international orders, you are responsible for any customs and taxes that may apply to your order. store.viniias.com is not responsible for delays due to customs.

7. Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at [order@viniias.com]. We will work with you to resolve the issue promptly.

8. Order Modifications and Cancellations

• Modifications: If you need to modify your order, please contact us within 24 hours of placing the order.
• Cancellations: Orders can be canceled within 24 hours of placement. After this period, we cannot guarantee cancellation as the order may have already been processed.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](link to Return Policy).

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• Email: order@viniias.com
• Phone: 8544078245
• Address: east Canal Boring Road, Patna-800001

Thank you for shopping with store.viniias.com! We appreciate your business and strive to provide you with the best service possible.

About Us

Vini Eduventure Private Limited, operating under the name of VINI IAS, is a popular brand that provides guidance to prepare for Civil Services Examination conducted by UPSC (Union Public Services Commission) and various Provincial Civil Services Exams conducted by Public Service Commissions of various states (for example Uttar Pradesh, Madhya Pradesh, Bihar, Rajasthan etc) and intends to expand its services for other educational services including school classes, college classes, other competitive exams such as NET, TET, CET, CLAT conducted by various agencies like NTA, CRA, SSC, RRB etc. Here We will provide Online Courses, Books, Govt Exams Guidance, Notes & E-books, Video Lecture And Some Study Material and preparing For Govt Exam. and Skill Development Courses